To provide guidance to child protection workers who are responding to standard of care concerns and safety and wellbeing concerns for a child in the care of the Chief Executive Officer (CEO) of the Department of Communities where the person alleged responsible is a current employee.
The Department has a two tiered response to concerns involving its employees. These processes occur jointly and concurrently with the CPW undertaking the safety and wellbeing assessment of the child.
A Local Management Resolution response is undertaken when:
The ISU may refer the matter to the employee’s director, consistent with the Local Management Resolution Procedures.
Local Management Resolution may be suitable for isolated or one-off incidents involving:
These concerns may be indicators or early signs that an employee is struggling with the demands of the position or that the employee is not receiving adequate support, supervision or training.
As it has been determined that the matter does not warrant a misconduct investigation:
An ISU assessment and investigation is undertaken when:
Most ISU assessment and investigations are undertaken jointly and concurrently with a safety and wellbeing assessment by the CPW.
The CPW undertaking the safety and wellbeing assessment must:
The district director must forward the safety and wellbeing assessment toExecutive Director State-wide and South East or Executive Director State-wide and South West where:
The investigation officer in the Duty of Care Unit (DoCU) must:
The ISU senior investigator must:
Some employee investigations may involve multiple safety and wellbeing assessments and multiple district offices.
The investigation is undertaken in accordance with the Public Sector Management Act 1994 (PSMA) or natural justice for employees not subject to PSMA.
The Manager ISU must review the investigation progress every 30 days.
The ISU Investigation Report is completed by the ISU senior investigator and is informed by the relevant safety and wellbeing assessment completed by the CPW.
The ISU investigation report is quality assured and endorsed by Manager ISU and forwarded to the relevant Executive Director State-wide and South East or Executive Director State-wide and South West .
The relevant Executive Directors have authority to endorse recommendations and direct implementation.
ISU and the relevant director, in consultation with the child’s CPW, must consider the most appropriate manner in which to provide the child, the child’s parents and the reporter with updates on the progress and outcome of the investigation.
The employee is advised in writing of the outcome and the endorsed recommendations of the safety and wellbeing assessment and the misconduct investigation.
If Executive Director State-wide and South East or Executive Director State-wide and South West services approves the safety and wellbeing assessment substantiating harm and assessing the employee as PR or ASH, the DoCU will make a recommendation to the relevant Executive Director to have the employee’s name and status recorded on Assist.